Introduction
At ACE Tyres, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services or visit our website.
1. Information We Collect
We may collect the following types of personal information from you when you interact with our website or services:
- Contact Information: Name, phone number, email address, and postal address.
- Vehicle Information: Make, model, and registration number when booking services.
- Payment Information: Credit or debit card details (processed securely via a third-party payment provider).
- Technical Information: IP address, browser type, device type, and pages visited on our website through cookies.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Service Delivery: To process and manage bookings for our services such as tyre repairs, wheel balancing, or vehicle servicing.
- Customer Communication: To contact you about your booking, respond to inquiries, and provide customer support.
- Marketing: With your consent, we may send you promotional offers, updates, or newsletters. You can opt-out at any time.
- Improvement of Services: We use data analytics to improve our website’s performance and enhance customer experience.
- Legal Compliance: To comply with applicable legal obligations.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties for the following purposes:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and booking software providers.
- Legal Requirements: If required by law, we may share your data with governmental authorities.
4. Data Security
We are committed to protecting your personal information. We use a variety of security measures, including encryption and secure servers, to ensure your data is safe. However, please note that no method of transmission over the internet is entirely secure.
5. Cookies
Our website uses cookies to collect information about your browsing activity. Cookies help us improve your experience on our site by remembering your preferences and providing relevant content. You can control or disable cookies through your browser settings.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Opt-Out: You can opt-out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ACE Tyres
Phone: 07814785683
Email: info@acetyres.co.uk